Leonardo Royal London Tower Bridge (couple trip)

I really enjoyed my stay, was very relaxing for my birthday treat - was hard to get a hold of room service to order food. The view from my room was not the best but was reasonable. Was quite busy in the pool area in the evening but was vice quiet in the morning so I’d recommend going early morning when quiet. Overall I really did enjoy my time

From the moment we arrived at the hotel, we were warmly welcomed by the lovely Yoanita. As it was my birthday, she went out of her way to make the day extra special by upgrading our room at no extra cost. Her kindness and thoughtfulness truly touched me. Every single member of staff we met was incredibly friendly and attentive, creating such a genuine sense of care and hospitality. They made us fe...

Wonderful, brilliant stay. I booked this trip for our wedding anniversary, and I mentioned it to the staff when making the booking. When we arrived, the hotel's hall was bright and welcoming; we were surprised to find out that our room had been upgraded from a superior room to an executive one, complete with a happy anniversary card, a small cake, two small bottles of wine, and a biscuit. What a ...

We were very impressed with the hotel and its facilities. The staff were friendly and helpful. We were particularly impressed that you had noted my wife’s birthday and not only moved us to a high floor as requested but upgraded our room to executive and provided a card, wine and chocolates. A very thoughtful and personal touch. We very much enjoyed our stay.

Nice hotel with very hospitable staff who were extremely welcoming, friendly, helpful and responsive. I had a few issues with the room I was allocated, mainly the bathroom. I spoke to the duty manager a Mr Nissan who was very attentive and promised to resolve the issues I had raised and told me had they have known they would have switched me to another room. I only had breakfast in the restaurant ...