Pimnara Boutique Hotel Phuket (couple trip)

I booked Pimnara Boutique Hotel through Agoda and checked in on 12th November. The room had a strong cannabis smell, as if someone had stored marijuana there. Staff gave me a can of Glen 20, which didn’t help, and asked me to stay one night while they “looked into it.” This was very disappointing — I paid for a room not fit for purpose and expect a credit or refund for the inconvenience. The spray...

The hotel was in an excellent location, and considering the room prices, it was very nice. I highly recommend it. And you can also book phuket tour also here.

The location of the hotel is excellent, and the rooms are beautiful, comfortable, and stylish. Overall, it offers a very pleasant stay. However, I felt that the reception staff could benefit from additional training in guest relations. During my 20-day stay, there were moments when the service felt somewhat impersonal, with one young receptionist seeming more focused on money than on guest experi...

Excellent service! Staff member Lads was very professional and helpful. I will definitely choose to stay here again when I return to Thailand. Thank you!"

Location is amazing and a great value. I saw many rooms which all looked great. Mine looked like a nursery. Carpets are old in halls. Paint needs repair. Some wall decorations are gone. Odd stuffed animal chairs which look really old in second floor lobby. Housekeepers resting in halls and one male housekeeper rarely had his shoes in. Ewe. Location makes up for all of it. Right in the mall close t...