Novotel Suites Ambassador Seoul Yongsan (couple trip)

The hotel and its facilities look upscale, but the quality was very lacking if you look closely. The room was not clean when we arrived. We requested another clean up and pointed out where we found stray hairs on the floor, but the housekeeping missed the same spot. As far as we could tell, they only folded up the toilet papers again. The swimming pool also looked clean from the outside, but the w...

This Novotel Suite Hotel is a part of very huge complex accommodations. They are called by Seoul Dragon City Hotel. They are composed of Novotel Suite, Novotel, Mercure Embasaador, Ibis Style and I stayed in Novotel Suite. It's quite difficult to find the correct booked Hotel but there is a brown-blonde hair staff who inform you of the correct way at the first floor. There are a laundry machine, ...

Loved the Novotel Suites. It exceeded our expectations. The rooms are spacious with a small living area, kitchenette, washing machine and sleeping area. The bathroom is a good size as well. The beds are extremely comfortable and I had 10 nights excellent sleep while staying. The staff were lovely and having free access to the pool, gym and sauna was an added bonus. Location was brilliant as you we...

I stayed at this hotel for 3nights during my visit to Seoul, and it was such a pleasant experience. The concierge, guest services, and reception staff were all excellent—friendly, professional, and very helpful throughout my stay. We arrived on an unusually hot day and found that the air conditioning in our room wasn’t working. The staff handled the situation flawlessly and promptly moved us to r...

Rooms are spacious and the beds are comfortable. The hotel allowed for a late check out which is generous The staff are friendly, but some came across as rude but this is probably due to cultural differences. It's right next to one of the main subway stations in Seoul, there is even a new Mall here for your shopping and eating needs. Overall a pleasant experience