Sun Cloud Hotel (couple trip)

Will not recommend to others because we didn't feel it's worthy. Location is great but the receptionist seemed absent-minded and couldn't speak English even a bit. The opening and closure time of the pool is so awkward that visitors won't have time enjoying it.

The rooms are very spacious and clean. They do the housekeeping everyday and refill with towels and water. The location is also perfect. The view of Haeundae beach from the hotel room was breathtaking. Only the cons is that it was confusing to reach the reception at first as we had to change 2 elevators. Overall, the stay was fantastic

The Suncloud Hotel apartment shares an elevator system with the Seacloud Hotel, requiring guests to transfer between the 4th and 6th floors to access the Suncloud reception. My stay was further marred by the lack of proper amenities, as only face towels were provided throughout my 5-night stay, even after requests for bath towels. Additionally, the absence of an in-house laundry facility meant ha...

The hotel is in great location, like 5 min to the beach. The room was spacious with comfortable beds. I had a great view of the beach and sea. The bathroom was small, and the towels were even smaller. ;) The size of a towel were like hand towel, but housekeeping give us more of those. Good quality of Wi-Fi, but the desk could be longer. All shops were really close and street with great food just n...

Honestly I was super excited about staying here. But when we arrived apparently there was a fire and all the rooms had to be evacuated for a few days. Which isn’t their fault, I get it. However they failed to email me or call me ahead of time, and told me only when I got to the reception, leaving our group stranded and scrambling to find an alternative accommodation. They also said it was our resp...