Shilla Stay Busan Haeundae (couple trip)

The room temperature is unbearable. The aesthetics of this building are lovely, with top-notch views and a premium location. Facilities are good. Everything is generally what you’d expect of a hotel this caliber, but the rooms are roasting hot. My entire four day stay the temperature in my room never once dropped below 28 C/82 F. Incredibly uncomfortable and the best the hotel offered was a floor...

Beautiful view from Shilla Stay Haeundae! The rooms are lovely, has a convenience store right downstairs and the dining voucher for obok pork soup was an awesome treat ! Will be back next time !

Just checked into the room with our tour group. I had stayed at the heavenly Shilla Hotel in Seoul before so my expectations were high. But our room, and I assume the rest of the hotel cries out for renovations. The paint on the desk is worn out, the wallpaper is wrinkled (water damage?) and the shower is the European style half door that just invites flooding. The Shilla management needs to rea...

We had the pleasure of being checked in by Blaire Park, and she was absolutely wonderful. From the moment we arrived, she was warm and welcoming, setting a positive tone for our stay. She took the time to explain everything in detail, ensuring we felt comfortable and informed. Her English was flawless, which made communication seamless and reassuring. Blaire’s kindness and professionalism truly st...

I don't know how the Shilla brand can lend its name to this place. Our room was so shabby that I had to complain for the first time ever. The first room was falling to pieces, every surface was scratched or damaged. I thought paying £150 night would get us something decent. I was wrong. The staff were lovely and of course it wasn't their fault. They upgraded us to a much better room and were so...