Berjaya Makati Hotel (couple trip)

Rating: 0/5 😡 I am extremely disappointed at this hotel, and I feel it is important to share this review to warn others. My rating is zero because until now, the management has not taken proper action regarding the missing wallet of my friend. What makes this situation more unacceptable is that the hotel cannot even determine where or how the wallet went missing, and there is no CCTV footage av...

It's an old hotel and it shows everywhere, but I can say they took an effort to keep everything clean. The first room assigned to me had badly stained carpets, though. I asked to be transferred and was accommodated well, so I really appreciate this. The elevator is so wobbly, this might bother some people. The only good side of this hotel is its prime location and price.

I booked five rooms, but when we arrived at 2:05 PM, only one room was ready. As a result, my entire family had to stay together in one room, and the remaining rooms were not available until 9:00 PM, which was very inconvenient. During check-out, the process was also delayed because the staff needed to inspect the rooms first. This took about 20 minutes, causing further inconvenience. While the ...

The service was very good, the in-charge was able to let me check out 10mins later for me to pray as it was about the praying time and checking out time, he was willing to extend for another hour. The breakfast was good too, got variety of choice, pretty decent for the price paid, nice desserts too and everything served is Halal. It is easy to go around and navigate as the hotel is located in the ...

It’s a relatively old hotel with passable service. The location is great and there are a lot of sites and places to go to within a few minutes walk. The reason I rated it this low is due to the bad smell emanating from the carpet. At least that’s where it seems to be coming from. All other aspects of the room are serviceable so we have no complaints about that. The TV works, the AC is very cool, a...