Sherwood Queenstown (with kids)

The food itself was good, but the overall experience was extremely disappointing. We waited 53 minutes for our order to arrive, while the table next to us received their meals in just 15 minutes. After nearly an hour of waiting, our beef cheek arrived not even hot, which is unacceptable for a restaurant that claims to be 2-hat standard. Staff did check on our food a couple of times and showed a s...

I don’t really understand the negative reviews for Sherwood, it’s advertised and priced as a 3-Star hotel and punches so far above its weight for that. I have been staying at Sherwood for years and it’s honestly one of my favourite hotels because it has SOUL. We love the 2BD apartment for our family of 5 and it is honestly amazing value for Queenstown. This is not a 4 or 5 star franchise hotel, th...

Made a reservation for lunch. Food was great, however the initial service we received to say was subpar is an understatement. For a restaurant that is hatted, I believe that the experience should start with service. When we arrived. We were waiting at the entrance for over five minutes before being served. Once we were finally acknowledged, we were told to just take any table which with a part...

It’s okay. I’ve been coming here for about 6 years. I’ve noticed a decline in service recently however. Rooms definitely do not feel worth the money you pay for them, and guest wifi which is what you use unless you have access to the VIP internet is also very slow. Staff are hit or miss, I’ve only really encountered pleasant staff in the restaurant, people at reception aren’t very polite. One thin...

We didn’t stay at Sherwood, but were lucky enough to dine at their restaurant after a recommendation to check it out. Incredible is an understatement. It was absolutely divine. From the atmosphere to the service to the cocktails to the food... 10/10 experience. Can’t wait to return.