What makes it 81% Kids-Friendly: Heated outdoor pool, children’s meals, childcare service, and spacious two-bedroom apartments fit family needs; 1.5 km to playground in Queenstown Gardens for easy outings.
Mackenzies Restaurant: <100m
Direct bus to central Queenstown stops nearby.
Mt Crichton Loop Track: <100m (1 min walk)
Scenic forest trail offering native beech and lake views.
Tip: Start early to catch lake reflections at sunrise.
Queenstown Gardens: 1.5 km (5 mins drive)
Lakeside botanical gardens with walking and cycling paths.
Tip: Join the free Saturday Parkrun for a local experience.
Skyline Queenstown: 1.5 km (5 mins drive)
Gondola ride to Bob's Peak with panoramic views.
Tip: Visit at sunset for sweeping city and lake vistas.
Address: 91 Fernhill Road, Queenstown 9300, New Zealand
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From Queenstown Airport, take a taxi or rideshare for about 18 minutes (9.4 km) to the hotel.
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Free Wi-Fi:
High-speed internet in rooms and public areas.
Outdoor swimming pool:
Heated pool open year-round.
Indoor swimming pool:
Indoor lap pool with mountain views.
Private parking:
On-site parking available for a daily fee.
Mackenzies Restaurant:
Buffet and à la carte meals; breakfast from NZD 30.
Lobby bar:
Cocktails and local wines; happy hour 5–7 PM.
Stair-free entrance and elevators provide access to every floor; braille signage in public areas.
Riley Spencer
Lovely and cozy, such nice views from the alpine room on the forest wing. Definitely recommend. It’s a little of a tricky walk if you don’t like hills to much to and from the town centre but Uber is very cheap and a lot easier and warmer! The bar is a lovely place to have a drink. We had an amazing stay there and will definetly be coming back!
Kristy Brisbane
I stayed at the Heritage for 7 nights, and would definitely stay again. The room was great! Very spacious and very clean. Couldn’t fault the service of the staff, they were amazing. The 24/7 reception is very great. The only downside is the parking is limited. Apart from that, 10/10. Would definitely come back.
Mingle USA
I stayed for four nights. The room was spacious and the bed was large and comfortable, which I really appreciated. Although the facilities felt a bit dated, the housekeeping seemed excellent and kept everything very clean. However, I was uncomfortable with the amount of dust in the air conditioner — I didn’t want to turn it on, but had to because it was too cold. Even with the heater running all d...
robert1928197139
Me & my partner stayed for 4 nights on winter time in lake view room. The hero of our stay is the view from our window directly to magnificent scenery of mountain and lake as this hotel is located on higher position compare with other hotels surrounding and about 15 minutes walk to the city centre. It’s very therapeutic to watch the transformation of the snow, cloud, haze, rain and even howling so...
Jane Meyers
This was by far our favorite hotel of the 10 we stayed at during our tour of beautiful New Zealand. Our room was unexpectedly large, with an in room washer and separate dryer. Full bathtub and separate shower. Kitchenette with dishwasher. The view outside on our balcony was spectacular. Breakfast was delicious! We had no need to interact with the staff, nor did we have time for the hot tub, but I ...
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