What makes it 80% Baby-Friendly: Complimentary cots on request, elevators for strollers, paid babysitting, and flat lakeside Steamer Wharf promenade 500 m away for pram walks make stays convenient for parents with infants.
Queenstown Airport: 8.5 km
17-min drive to the hotel
Steamer Wharf: 500m (6 min walk)
Historic jetty lined with cafes and scenic lake views.
Tip: Catch the TSS Earnslaw cruise from this pier.
Queenstown Gardens: 770m (10 min walk)
Lakeside park featuring rose beds, walking paths, and disc golf.
Tip: Rent a frisbee nearby to try the disc-golf course.
Fear Factory Queenstown: 700m (9 min walk)
Interactive haunted-house attraction with horror rooms.
Tip: Book an evening slot for a spookier experience.
Outdoor Swimming Pool:
Open daily with lake and mountain views.
Free Wi-Fi:
Unlimited high-speed internet in rooms and public areas.
Airport Shuttle:
Complimentary roundtrip transfers to Queenstown Airport on request.
Concierge & Tour Desk:
Arrange local cruises, hiking trips, and activities at no extra charge.
Room Service:
Order snacks and meals to your room; additional charges apply.
Lobby Bar:
Enjoy cocktails and local wines; charges apply.
Dry Cleaning:
Professional dry cleaning service available for a fee.
Laundry Service:
On-site laundry and clothes dryer; fee applies.
Elevator access to all floors. Handrails on stairs and wheelchairs at the front desk.

Kirsten Rich
Modern, well appointed, service was awesome with lovely little extras, such as complimentary morning coffee and afternoon drinks with cheese etc. Turndown service was an extra special treat and greatly appreciated. A short stroll to the heart of downtown Queenstown and the relevant restaurants. Close to the Vibe. The walk home includes a small hillclimb which elderly people may struggle with. Onc...
Sam Petherbridge
The room itself was good and comfortable. Room service was fine – we had a pizza that was tasty enough (not amazing, not terrible) and a complimentary chocolate, which was a nice touch. Unfortunately, breakfast was a real let-down – one of the worst continental breakfasts I’ve had anywhere. Yoghurt should not be served warm, and as an Australian hotel brand I’d expect staff to at least know what ...
Michelle
Absolutely loved this unique hotel! The eclectic style, breathtaking views, and incredibly friendly staff made for an unforgettable stay. The breakfast was amazing—fresh, delicious, and beautifully presented. Can’t wait to come back
Lindsey Vogel
A great location with a beyond amazing view. We got to enjoy lakeside views every morning while we ate an amazing breakfast. I recommend adding the breakfast on to your stay. The rooms are comfortable with a phone streaming option available. This was especially nice in the winter since it gets dark so early. The staff is beyond lovely and helpful. A nice touch is the cocktail hour and the coffee h...
Petra Al Mutawa
One of the best hotels we ever stayed!! It was superb in every way! Most elegant and classy room with view! Picture perfect. The bathroom and the room were stunning! Service excellent and the breakfast was a dream - they make sure to spoil you! We loved this luxurious hotel. Spotless clean.
Address: 30 Brunswick Street, Queenstown 9300, New Zealand
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Catch the complimentary hotel shuttle from Queenstown Airport; it’s a 17-min drive.
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