Chateau on The Park - Christchurch, A Doubletree by Hilton (with kids)

Arrived at 12 noon after a long haul flight and although normal check in time is 3pm, my room wasn’t ready until 4-30pm. Drinks vouchers were offered but what I needed urgently was a shower and rest. I gather the room not being available until some considerable period after normal check in time is a regular ongoing occurrence - see other reviews- despite management suggesting they will put it righ...

They served a welcoming cookie and drink upon arrival, which was a lovely touch. The room was very clean and the bed was large and comfortable. There’s a beautiful rose garden near the restaurant a perfect place for a morning walk.

My employer booked this room for me, and I think it was very last minute so that probably caused some of the issues, but I showed up at 11:30 AM and they said my room wouldn't be available until 5pm (i've never heard of a hotel with a 5pm check in???). I show up again at 4:30 and now they say "around 5." My room wasn't available until 6:30pm. The room looks unfinished. Mostly bare walls. Just two ...

A great place to stay and enjoy this lovely city! The welcome by the staff has been fantastic and the food and staff in the restaurant is also fantastic! Many thanks to you all! Our room also is so lovely and homely with the living room enjoying views of the gardens and so very pleasant. The bathroom works really well and the king size bed is just like home! Thanks for everything. From the Bonds.

The hotel was an amazing stay in a prime location for Christchurch. I had travelled 52 hours to the hotel and to be greeted with a warm cookie and a room ready was fantastic. The bed was comfortable, and the room clean and immaculate. The only reason the rating is 4 was due to the air conditioning either being too hot or too cold regardless of mid range settings. I felt a draft during my stay and ...