What makes it 82% Baby-Friendly: Complimentary travel cots, paid babysitting, lifts and quiet 5-star rooms ease baby care; gentle indoor pool and stroller-friendly Maritime Museum steps away—request cot in advance to ensure availability.
Britomart Station: 1.0 km (12 min walk)
Catch suburban and long-distance trains across Auckland.
Auckland Train and Bus Terminal: 1.0 km (12 min walk)
Hub for regional trains and buses across the North Island.
Viaduct Harbour Promenade: 420m (6 min walk)
Scenic waterfront boardwalk lined with yachts and bars.
Tip: Stroll here at sunrise for quieter views.
New Zealand Maritime Museum: 640m (8 min walk)
Interactive exhibits on New Zealand’s seafaring history.
Tip: Try the fishing-boat simulator exhibit for hands-on fun.
Sky Tower: 560m (7 min walk)
Observation deck offering 360° city and harbour views.
Tip: Visit at sunset for panoramic city lights.
Indoor swimming pool:
Complimentary heated indoor pool with adjacent sauna and steam room access.
Fitness center:
Complimentary 24/7 fitness center with Technogym cardio machines and free weights.
Wi-Fi in public areas:
Complimentary high-speed Wi-Fi throughout public areas.
Concierge service:
24-hour concierge service for tour and restaurant bookings.
Private parking:
On-site private parking available for an additional fee.
Valet parking:
Valet parking service is available at extra charge.
Dry cleaning:
Dry cleaning and ironing services available at an additional fee.
Spa treatments:
Sofitel Spa treatments and massages require advance booking and incur additional charges.
All public areas are step-free and elevators provide access to every floor.

Jason Wang
Extremely Disappointing – Felt Treated Unfairly, Avoid This Hotel This stay was an absolute disaster and a complete waste of money. Despite arriving tired and expecting basic professionalism, I was assigned a room directly facing a busy main road, where the noise was unbearable. Traffic, engines, horns, and loud voices outside continued throughout the entire night. The room had almost zero sound...
Steven Tai
Rather disappointing for a 5 star luxury hotel. Room had ONE bottle of filtered drinking water, the air-conditioning does not work well, toilet seats are not soft closing, the TV in my room faces the window, doesn't face the bed nor the sofa, don't know what the point in that. Location is good with many eateries and shopping nearby. Rooms are clean. They don't understand what connecting rooms mean...
Debra Locke
My stay at Sofitel Auckland was outstanding from start to finish. The service was exceptional — every staff member was warm, professional, and genuinely focused on creating a memorable stay. As an Accor member, I received thoughtful perks including a room upgrade, late checkout, a complimentary cocktail, and a beautiful gift, which made the experience feel truly special. The hotel’s elegant, tranq...
Murisa Miimetua Daniel
My parents recently celebrated their 45th wedding anniversary, and we chose the Sofitel Auckland Viaduct Harbour to mark this special occasion. I am delighted to share that their stay was nothing short of exceptional. From the moment they arrived, they were greeted with warm, genuine hospitality. The staff's attentiveness and friendly demeanor made them feel incredibly welcome and comfortable. Th...
Vanessa Percival
A well located, beautifully decked out hotel. Not right in the hustle and bustle but a short walk to the middle of things. Staff were very friendly and helpful. Breakfast was delicious. The room was a great size. The bed was very comfortable. Excellent shower pressure. The only issues were that the hot water was scalding (the mixer taps don’t need to be any hotter than half way), and the air condi...
Address: 21 Viaduct Harbour Avenue, Auckland Central, Auckland 1010, New Zealand
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Take a taxi or SkyBus from Auckland Airport to downtown (approx. 30 mins), then walk 1.0 km (12 min walk) along Halsey Street and the Viaduct Harbour to the hotel.
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