Rare Heritage House (couple trip)

Got given a room that had boarded up windows which meant it was dark and dingy after paying for a courtyard view. No shampoo in the rooms or hair dryer. On the other hand staff were helpful and location is excellent for exploring george town.

Rather disappointed by this hotel. I think most rooms don't have a window or the windows open to the corridor (I asked for a window and was told it would be upon availability). So the room is pretty and comfortable, but it is also completly dark H24 which I didn't like. I tried to work in the common area but there was such a bad sewage smell and humidity I couldn't stand it and went back to my roo...

Great location, close proximity to everything a penang visitor would want to eat and see. Hotel service is great without a hitch, rooms are cleaned and staff is very accommodating. 24/7 manned reception makes it easy to return after a night out. Food is everywhere even at your front door. Photos posted below and all within a 15 minute walk 👌

Holy smokes the bed, bed linens and the down pillows were super comfortable. The shower was hot and had great pressure too. The location was perfect for exploring all of the great food in the area on foot. However, the walls were the thinnest we’ve come across in 10 months of travel, you can hear everything from the hallway and several neighbors. The wifi was unstable at best. The tv isn’t smart. ...

Stayed at the mezzanine floor typed room. Room wise, it’s perfect. Nothing much to complain about. Location wise, it’s alright and easy to walk to wherever around Georgetown. Bathroom water pressure was good, room TV is a smart TV so you can log into your Netflix etc if you wish to. The only thing about this room during our stay was - tends to rather ‘noisy’… you can hear rats walking/running alon...