Citadines Tanjung Tokong Penang (with kids)

We had a fantastic 2 week stay here. Beautiful and large rooms, with a fantastic pool. The hotel manager, Serena, was very accommodating, and made sure we had everything we needed. A tiny bit of constructive feedback: The hot water occasionally went off in our shower, however we realised there is a switch by the light switch which turns it on and off (ideally this would be labelled to prevent swi...

We stayed in the Studio Premier, the room is very spacious, with a full kitchen, microwave, and washing machine, everything you need for a comfortable long stay. The view is beautiful, the service is excellent, and the location is close to great food. Plus, the free shuttle makes getting around easy. Highly recommend!

We’ve been staying at Citadines Tanjong Tokong Penang every time we’re in Penang for work, and it has consistently been a great experience. We’re based in KL and travel to Penang almost every month, staying anywhere between 4 to 7 days — sometimes even up to 2 weeks. Service & Staff: The service has always been good. A special mention goes to Shawn, who’s exceptionally helpful and accommodating. ...

Bad Experience at This “Pet-Friendly” Hotel I chose to stay at this hotel because it’s advertised as pet-friendly, but the facilities and service really left me speechless. First, during check-in, the receptionist told me the pet fee is charged as a flat rate, not per pet. In other words, once I paid the extra 50% of the room rate, I could bring as many cats as I wanted. I only brought one cat, ...

Location: for us it was perfect. Everywhere we wanted to go.. 20 mins away. Temple, gurney drive, beach, Food place etc Breakfast: we weren't informed that it was pre packed Breakfast. Only after we asked at reception where to go for breakfast they gave the packed food. Could have informed early and send to room. Cleanliness: very clean, its new building and all furniture in our room was new. Mirr...