The Westin Kuala Lumpur (couple trip)

We stayed in the two bedroom apartment, which was very spacious with a great view of the pavilion mall. The location is excellent, right in the heart of Bukit Bintang and close to Bukit Bintang shopping and dining. Breakfast offered a very large spread in the lobby, but the overall quality and taste were disappointing. The WiFi was terrible though- we struggled with it the whole stay. Not to menti...

I recently stayed at The Westin Kuala Lumpur from December 1st to 11th, 2025. I have been a regular guest at this hotel every time I visit the city since 2018, and this recent experience reminded me exactly why I keep coming back. Upon arrival, the connecting rooms I had originally booked were unfortunately not available. However, the supervisor at the reception, Mr. Hamza (if I recall his name co...

We stayed at the Western for a conference which was also held at the hotel and found it to be an excellent venue. All around the kitchen team are clearly passionate about food and do both western and Malaysian food exceptionally well. The breakfast, the lunch snacks and dinner that were provided at the conference were all outstanding. They often have interactive stations where they will cook you n...

Can summarize to say Overpriced and understaffed and to be avoided Everything is lacking in this hotel from actual number of staff, number of elevators and general staff training Staff outside barely assisted with luggage. Check in was beyond painful, there were about 3 people ahead of me and the desk agent took 13 minutes with onee guest but seemingly not doing much at all other than tapping o...

Never regret stay with the westin kl. Helpful staff and amazing service. Location wide was very close to pavilion mall to other mall to.Beautiful view from the room comfort bed too but the only problem is every night i can hear a very noisy bike sound from my from room plus air conditioning have to adjust to auto on/off. Kids love the bath tub and love the tv channel too.. overall good