Expressionz Professional Suites by MyKey (couple trip)

I arrived at Expressionz Suites after my flight, around 9 AM, and had already tried contacting the property earlier to check if early check-in was possible since the standard check-in time is 3 PM. Unfortunately, no one ever responded to my messages. With no other option, I decided to go straight to the hotel upon arriving in Malaysia. When I got to the front desk, I was greeted by a very rude re...

These are service apartments. So there will not be specific services provided. Rooms are clean and spacious. Great view from the 48th floor swimming pool, separate tickets need to be bought for accessing that.

Overall, a rather disappointing stay. The hotel is starting to feel a bit old and doesn’t really match the photos. We also had to pay an extra fee to store our luggage, as our flight was in the evening, which wasn’t very convenient. In addition, we wanted to try the rooftop pool, but were asked to pay for access, which was quite surprising. Finally, the reception staff were not very warm or welcom...

The unit is spacious and the price is really affordable. We were also lucky not to encounter cockroaches, unlike what some other guests mentioned in their reviews. The toilet is spacious as well and comes with basic necessities like toothbrushes and a shower cap, which is a nice touch. The only downside was that upon entering the unit, we noticed a strong smell from the toilet drainage. We unders...

Very disappointing experience. I arrived at the hotel with 9 bags because my friend had an emergency and couldn’t help me carry them. I politely asked the hotel staff if they could help me bring the bags inside after my taxi dropped me off — they didn’t even speak to me, just shook their heads “no” and completely ignored me. Whenever I asked anything, they responded with attitude, as if I was both...