Ming Garden Hotel & Residences (couple trip)

The room was dirty and had a strong unpleasant smell. The toilet was covered in mold, making it extremely unhygienic. Both the security guard and reception staff displayed very poor behaviour. Even the prayer room provided for event attendees was foul-smelling and uncomfortable. Overall, a very disappointing experience.

Im in the apartment now. It is clean and has luxurious touch. Airconds are working perfectly. Im with my parents which are old people and they love the apartment. The price is cheap. And it has a small balcony. Very very comfortable and spacious room for us. The drawbacks are the lifts (limited) waiting bit longer to have lift. The location is not really strategic(to get to a convenience store, y...

Be careful when booking the Residence. Some host really do not care the condition of the room. They just open for booking even the room is not ready in every aspects! Stayed many times at the residence. Yesterday was the worst. Name: Kota Kinabalu City Ensuite. The room needs deep cleaning! I don’t mind the leaking aircond and the broken cupboard, but the room is dusty!!!! Stain on the blanket. ...

I've just finished climbing Mount Kinabalu and this hotel was the perfect place to recover. It's a very nice spot where I was finally able to get a good sleep. The rooms are beautiful and the staff are very friendly. The price is also affordable. While the location is in the heart of the city, it's a bit far from restaurants and shops. Fortunately, it's easy to get a taxi or Grab car. I will defin...

The hotel itself was fine though the hotel room's toilet design is not too good, the blurred glass wall lacks privacy with a SMALL GAP between the blurred walls and the door has no lock, which is a major design flaw. Took a really long time to check in as well with family though understandable since a lot of family members and many rooms were booked. Food was good, rooms were clean. Staff were m...