Suan Bee Hotel@Sutera (with kids)

Staff friendly, room clean, price reasonable, definitely will come back again👍

This hotel room is in okay condition.. but the problem is hospitality service.. the housekeeper on the second day of our stay, we purposely pull all the bed linen and pillow case on the floor and expect them to assist to change a new one, however when we are back, we saw the dirty bed linen and blanket all over the floor and they did not do their job, in the end the receptionist need to change the...

terrible, stank, blood stains , insects, sticky floor, dirty, worst hotel ive been to will neverr go back. eerie too. only location is good

The room is a little bit dirty, you can see some water stain on the wall. The service is bad, sometimes no ppl at counter, and sometimes there is no room service. I have to wait until 10pm to checkin even the checkin time is 2pm since the room is not ready. The only good thing is that the location is superb. Can easily find food to eat nearby.

I recently had the unfortunate experience of staying at Hotel Suan Bee, and it was by far the worst hotel experience I've ever had. We booked a room for four people, but upon arrival, we were informed that the lift was under maintenance. This was a significant issue as my parents, who have knee issues, were unable to access our room on the third floor. The supervisor, Steven, offered us two rooms...