Hotel Granada Johor Bahru (couple trip)

I have rated the room as mediocre for the following reasons: 1. The bathroom's mixer tap is highly inefficient, providing either extremely hot or cold water, making it nearly impossible to achieve a comfortable temperature. 2. A hairdryer was not provided. 3. I have concerns regarding the cleanliness of the towels. Despite these issues, it remains one of the more acceptable, though not superior, a...

Great location at Bukit Indah. A lot of good food. Aeon is 5 min walk away. Macdonald's and Burger King next door. The room is spacious and comfortable. The only issue is the tiny pool on the ground floor. But then with all the shopping and eating, there is no time to swim anyway.

Overall value for money considering the reasonable charges for the rooms. The location is good, right across the Aeon mall (bukit indah) which is pretty decent mall with plenty of food options. Rooms were clean and bed comfortable. The staff at reception is very helpful. Only complaint is that there were absolutely no vegetarian options in the breakfast except bread; the tea is black tea so we ask...

This was my second time staying at this hotel, and I am extremely disappointed！ The price was higher than many other hotels in the area, yet the room was in terrible condition. The bed sheets looked like they hadn’t been changed, and the towels had a strong, disgusting smell, like foot fungus. It was honestly revolting and unacceptable！ To make things even worse, I was woken up early in the morn...

I called around 11am to check if there was a chance for early check-in, fully understanding that the official time was 3pm. The staff explained that the hotel was full the night before and rooms were not ready yet, which was fair since it was a Saturday. However, when I arrived at 3pm, I was told again that the room was not ready and was asked to wait for another hour. The staff said she would in...