What makes it 40% Baby-Friendly: Infants may share existing beds, but hotel confirms cribs and extra beds cannot be added; elevators aid strollers and Ueno Park paths nearby; lack of baby sleeping gear limits comfort for caregivers.
Note: Hotel Comfact is 40% Baby-Friendly. You may want to consider other Baby-Friendly Hotels in Tokyo for a more suitable experience.
Iriya Station: 430m (5 min walk)
Take the Toei Asakusa Line for direct access to Asakusa and Ginza.
Ueno Station: 1.0 km (12 min walk)
JR lines connect to central Tokyo, Narita Express and the Yamanote loop.
Tokyo National Museum: 500m (6 min walk)
Japan’s oldest and largest museum showcasing art and historical artifacts.
Tip: Reserve tickets online to skip the ticket counter line.
Ueno Park: 860m (11 min walk)
Expansive park featuring temples, ponds and walking paths.
Tip: Visit at sunrise for a peaceful stroll before the crowds.
Ueno Zoo: 850m (10 min walk)
Home to pandas and over 400 animal species.
Tip: Check the feeding schedule for the best viewing times.
Free Wi-Fi in public areas:
Fast wireless internet access in the lobby and restaurant areas.
Luggage storage:
Store your bags at no extra cost at the 24-hour front desk.
Fax/copying service:
Print or fax documents free of charge in the business center.
Rooftop terrace:
Enjoy open-air city views from the hotel rooftop.
On-site restaurant:
Buffet breakfast with Chinese, Japanese and Asian dishes from 7:00–9:00 for JPY1,000 (approx. USD6.5).
Conference room:
Reserve meeting space for an additional charge via the front desk.
Elevators serve all floors. Public areas have no steps.

NA FA
Seems like a Chinese owned hotel. Could have been a 5 star given the price but the room and shower curtain smells of odour. I do like the charging spaces at the bed top and the blind curtain panel designs. Reception was friendly and helpful. Location is not perfect but acceptable.
Joanne Hui
Overall a good hotel for its price range. Towels and linens were clean and I didn’t find anything gross in the bathroom. They provide general amenities. It is closest to Iriya station (about 5 minutes) but over 10 minute walk to Ueno. The room however is quite small and very very dusty!
Pepijn
I booked this hotel before I checked the reviews, and because the price is non-refundable I had some regrets and stress about the state of the hotel. However, it was wonderful. Yes, the rooms are very tiny, but they don’t advertise that they aren’t. You pay for what you get. Other than that the service is top-notch, they helped me with my bags, early check-in and questions about the neighbourhood....
Kanyawee Srijariya
I made a reservation through Agoda on June 4th for a stay from October 18th to October 21st. I chose the “Pay at the property” option for the booking. Later, I needed to change my travel plans, so I canceled the previous reservation. As a result, I was charged the full cancellation fee via credit card. I kindly request a refund, as I intend to make a new reservation for the same stay. Booking Nu...
Edwin
The room was as expected—just very small. As for the location, it’s about a 10-minute walk from JR Ueno Station. It’s fine if the weather is good, but definitely avoid it in the summer, as the walk is under the scorching sun the entire way. Check-in and check-out were smooth and quick. The only dissatisfaction was that one of the towels was dirty and had to be taken to the front desk for a replac...
Address: Japan, 〒110-0004 Tokyo, Taito City, Shitaya, 1-chōme−3−11 Floor 11 HOTELCOMFACT
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From Haneda Airport, take a taxi (approx. 28 mins). Ask the 24-hour front desk to arrange pickup via their taxi service.
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