Solaria Nishitetsu Hotel Sapporo (couple trip)

I had an excellent stay at Solaria Nishitetsu Hotel Sapporo. The hotel is spotlessly clean from top to bottom, and there’s a fresh, pleasant scent everywhere that makes the atmosphere feel welcoming and well cared for. What really sets this hotel apart, though, is the staff. A very special mention goes to Wu at the front desk. She went absolutely above and beyond for us — first helping with an is...

Not a real 4 star hotel. No service. All queueing. Impossible to get a coffee. No coffee machine in the room. They tell you proudly you have access to an exclusive lounge and here we go again no coffee and nothing much. Pillows are hard and linen are not soft and make terrible noise. I’m glad we have only spent one night in this place.

Wonderful hotel! The room size was perfect for 2 adults and still space for a medium and a small luggage. The public onsen seems popular. Security of the place was good and assuring. Front desk staff were very helpful and friendly. Feel free to ask them if you need assistance. Hotel provided laundry service as well as a laundry room so it’s very convenient. Walking distance to Sapporo station and ...

location is good and the entire hotel and our room are clean. but the sashimi in breakfast probably have too much additives to a point that shrimp and squid are bitter. Not fresh. Only the salmon roe is OK. And there are long queue for breakfast everyday

We had a fantastic stay at Solaria. The hotel's staff were very friendly and offered to hold our bags as we arrived prior to check-in. We easily retrieved them once we returned. Check-in was easy, the machine used supported multiple languages, including English. The room was large, modern and importantly, clean. It had everything you could need, with a large television, phones and adequate power s...