New Otani Inn Sapporo (with kids)

There best thing about this hotel? Its location. It’s midway between Sapporo JR Station and the shopping district (Marui Imai, Parco and Mega Donki Department Stores and all the international and local boutiques). Tokyu Department Store is almost right at your doorstep. The room we had was long and spacious, just nice for three people without feeling squeezy. I gave Service three stars because ...

Positive: - Friendly staff - Generous breakfast - Quick check-in - Central Negative: - Poor room service (during a five day stay, you have one fix cleaning day! If you miss it, it’s your fault) - rooms are not 100% clean (dark spots on bedsheets and dirt in bathroom) - Outdated rooms. Digital clock by the bed that is extremely bright and cannot be dimmed - Rooms directly adjacent to the elevators...

Booked this hotel because it is in the middle of odori station and sapporo station. We do not have to change trains based on our itinerary. The location to odori station is nearer to sapporo station as it is near to an exit with nothing, you need to walk very far to shopping malls. Gave a low rating because there was no ac in the room, making it very hot and stuffy. Front desk gave us instructions...

Location is a perfect 5 minutes to the door station and about 15m to walk to the Sapporo station, also near round-1 and daiso as well. Same distance to the ramen valley as well. Room is well-kept and of course, space is conservative. Be careful when open the door cause you might slam it, like we did. You can also get free amenities like toothbrush and toothpaste.

It's ok. No longer new[Shin] but Old-tani... Some areas r renovated. Chose this hotel due to last minute booking, connected rooms, therefore 2 [small] bathrooms, useful if u have kids. Std twin Rooms just enough size for one large luggage[placed on floor] n 2 cabin luggage in cupboard. Didn't dine in. Many restaurants around, 5-10min walk to subway. Bedding is ok. Pillow too high for me, so used c...