Hotel Emisia Sapporo (couple trip)

I stayed two nights at Hotel Emisia and found the room comfortable, even though it was a bit too warm. The breakfast was varied and delicious. I also tried the local specialty, katsugen. The server named Minato was extremely kind and helpful. He took time to recommend places to visit that are not well known to tourists. He was always smiling and warm, and he spoke English, which was really helpfu...

View was amazing, we stayed in one of the “sky rooms”. The chapel area is a very cool feature as well and gift shop inside the hotel was very convenient. Great laundry facilities there as well.

It’s a fantastic hotel. Everything’s set up to help you relax, and the staff are clearly well-trained. Both the facilities and the service feel well balanced for the price. One heads-up though: the smoking area gets freezing in winter. Also, the room rates jump on weekends and holidays, which is a bit tough. It’d be great if they offered some kind of perk or loyalty benefit for repeat guests.

Room THEFT and worst experience Hotel. Our family of 4 stayed for one night on 7/31 in a two-bedded corner room. We got woken up at 3:45am from our bank to inform that my husband's credit cards were under unusual transactions (there were already 8 transactions made over 2 credit cards by the time the bank called). We jumped out of bed thinking they were online transactions, but when my husband ch...

I stayed in this hotel for the second time It was situated near a subway station. Besides, there were malls operating around. Shopping, dining and entertainment was very convenient. Spa treatments were provided inside the hotel. Hot spring was available at charge. There was indoor parking and the responsible personnel offered helpful service. As the hotel was one of the tall buildings in t...