ANA Crowne Plaza Hotel Grand Court Nagoya by IHG (with baby)

I had one of the worst experiences at ANA Crowne Plaza Nagoya, particularly with their spa, Bali Natura. I booked a body massage expecting quality service for the high price I paid, but what I received was far from acceptable. The massage was poorly done, lacking professionalism and attention to detail.When I brought up my concerns, the staff were completely unresponsive and dismissive. Instead of...

Lacey’s near kanayama station just 10mins from Nagoya station. Rooms are spacious and luxury. Fitness center 24hrs open and have treadmills and dump bells only. Breakfast is good and have more Japanese menu and quite English menu also.

While the service, the cleaness of the hotel, the location and view was amazing, everything else was not so much. I also did not enjoy that they did not have a laundrymat service in the hotel and we had to find somewhere else which was a drag. I also did not enjoy the bathroom and how it worked with the door being uncomfortable, including the bathroom floor which sounded hollow and very loud, whic...

Only suitable for business travellers! The hotel lifts was hold for business talk. My whole family needs to wait for them to finished their business talk. Too ridiculous! Booked for non-smoking room but still smell. Please ask for non-smoking level to ensure smoke free room. Otherwise, hotel room has great view and good location - 4 mins walk from train station.

Loved our stay here! The location couldn’t possibly be more convenient! There’s a train station right next door. There’s also a cute open air mall directly behind it. The staff and service are top notch. The rooms are big, beautiful and comfy. And that breakfast buffet is the best breakfast buffet I’ve ever seen in my life! Don’t forget to grab a strawberry pastry from the little case in the lob...