Hearton Hotel Kyoto (couple trip)

I love to stay here the autumn 2024, so our next anniversary trip we book this hotel! Rooms are a bit small but cosy and very clean, also the stuff was extremely helpful. I liked a lot that there are additional free samples cause I need more shampoo for my hair)) and the best option is two kinds of breakfast, and the Japanese breakfast was extremely good, the real vibe and taste!

Very good location close to metro station. Small rooms as usual in Japan. They have 2 type of breakfast : Japanese and buffet. Buffet was horrible : no orange juice , no bakery or pastries , no yogurt , no lemon for tea. Just bread and very low quality jam. Could be improved

Stayed here for 4 nights! Hotel was clean, standard size for Japan room and in a quiet neighbourhood! Check-in was easy, staff are so nice. Great bonus that they accept luggage forwarding (sent ours from Tokyo) and helped us with luggage forwarding (to Osaka). Great location, walking distance to trains and bus stops! Had extra amenities in the main lobby.

The staff were very unfriendly and gave incomplete information about breakfast. The coupon stated that breakfast was available until 10 AM, but when we arrived at the restaurant at 9:25AM, they refused guests and were already cleaning up with sour faces. She kept shouting last order No, what the hell??? We politely asked at the front office, but the service was also poor. A woman responded in a f...

Spacious rooms in Japan standard. Very affordable price. Really convenient location in the heart of Kyoto. Nothing good or bad about their staff. They have ice and water machines and coin laundry in every floor which is a plus. Cleanness level is alright. I would recommend for budget visitors.