What makes it 79% Solo-Friendly: 24-hour front desk, free Wi-Fi and station shuttle give solo travelers security and convenience; on-site hot-spring baths and sauna are perfect after hikes to Hakone Open-Air Museum 1.3 km away.
Kōen-Kami Station: 380m (5 min walk)
Catch the Hakone Tozan Railway to Hakone-Yumoto for Odakyu Romancecar to Tokyo.
Naka-Gōra Station: 530m (7 min walk)
Board the mountain train for connections across the Hakone region.
Hakone Gōra Park: 520m (7 min walk)
French-style garden with greenhouse, rose tunnel and café.
Tip: Visit in spring to see blooming roses and cherry blossoms.
Hakone Museum of Art: 450m (6 min walk)
Features a moss garden, seasonal foliage and a teahouse serving matcha.
Tip: Try the matcha set in the tea house for an authentic experience.
The Hakone Open-Air Museum: 1.2 km (15 min walk)
Outdoor sculpture park with Picasso Pavilion and forest footbaths.
Tip: Arrive early for quiet strolls and best photo light.
Hot springs (Onsen):
Indoor and outdoor public baths replenished with mineral-rich water.
Sauna:
Complimentary dry sauna adjacent to the public bath area.
Station shuttle service:
Free pick-up and drop-off to Gora Station; reserve in advance.
Wi-Fi in public areas:
High-speed internet throughout the lobby and dining lounge.
24-hour front desk:
Assistance available around the clock.
Public baths:
Access the mineral hot spring baths for an additional charge.
Continental breakfast:
Daily continental buffet served 7:30–9:00 AM for a fee.
Voyageur French restaurant:
Dinner courses range from Japanese-French fusion; advance reservation recommended.
Public areas are step-free with elevator access; contact hotel for specific accessibility needs.

Sue
The room was very clean, spacious, and had a comfortable sofa, which made the stay even more relaxing. The bed was very comfortable, and we slept well. The staff were extremely helpful and friendly. Overall, a great stay. And it’s only 7 min walk from the station. highly recommended.
J Magister Audet
We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The lo...
Nemee Bedar
My true rating would be 4.5. My only criticism is the hotel lobby is a bit dated, however, everything else was great. The rooms are very nicely renovated and a comfortable size. The views from the dining area are gorgeous. The onsen is very clean and comfortable with an outdoor pool (and an indoor pool and sauna). There are 2 massage chairs on the first floor that were a wonderful surprise and sup...
EN
Pleasant stay at Marroad for two nights without dinner during a spontaneous Hakone trip. The room was clean, spacious, and comfortable. The free-flow aperitif was a nice touch, offering both alcoholic and non-alcoholic drinks. The baths—both indoor and outdoor—were not large but pleasant, with all basic amenities provided. Breakfast was decent and abundant (served, not a buffet), with a choice of ...
christian skjelbakken
This is a really good hotel! I would highly recommend eating at the hotel restaurant. The food and service is really good 10/10. also people working in reception are super helpful and nice! If you want a nice walk. It’s a good trip from the hotel up mount Hakone. About 2 hours trip to get to the top. Also tried the onsen in this hotel, and it was really good.
Address: 1320 Gōra, Hakone, Ashigarashimo District, Kanagawa 250-0408, Japan
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Take the Odakyu Romancecar from Shinjuku Station to Hakone-Yumoto, transfer to the Hakone Tozan Railway to Gora Station, then use the free hotel shuttle pick-up service.
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