Hotel Indigo Hakone Gora (couple trip)

We were really excited to stay here, so it was a bit disappointing that the experience didn’t quite match our expectations for the price. For the cost, we felt it could have offered more, and I wouldn’t necessarily recommend it unless the rate is lower. That said, there are positives. The rooms themselves are very nice, clean, comfortable, and especially good if you have one with its own bath. Th...

Hotel Indigo is amazing. We enjoyed the luxurious comfort of the private, steaming hot baths, incredibly polite service, and quality food for breakfast, lunch, & dinner. The rooms are immaculately clean, and the soaps smell amazing. The staff are very kind, smile genuinely, and speak English very well. We will stay with Hotel Indigo again!

Wonderful stay! The hotel was beautiful and very comfortable. The room was spacious and clean. The staff were incredibly kind, professional, and always ready to help with a smile. The onsen was a fantastic experience—clean, relaxing, and with a lovely view. The shuttle bus to the station was very convenient and made getting around so much easier. I highly recommend this hotel and would definitely ...

This is by far the best hotel I’ve stayed at in Japan — a true 5-star experience in every sense. Our room was luxurious, with a stunning view of the river and a private onsen bath on the balcony — an unforgettable touch of relaxation and elegance. The hotel’s spa and pools added even more comfort to the stay, making it a perfect retreat. Check-in was smooth and efficient. The staff were exceptio...

Myself and my husband stayed a couple of nights during our Japan honeymoon. We had a fantastic time! We appreciated our room upgrade from the hotel and helping to make our stay extra special, thank you. The service from start to finish was excellent from the staff settling us in to the staff in the restaurant. Staff speak English so this was helpful. Breakfast was great with a nice selection inc...