Hakone Gora Onsen Tonoyu Setsugekka (with baby)

Amazing hotel, and amazing staff. To start with, we came here to celebrate our honeymoon and they left a present and a note for us in the room. We had a room with a private open bath which was lovely! Food was AMAZING. Breakfast and dinner are japanese style, fish, meat, eggs and rice, making us feel completely inmersed in the experience. The onsen were really cool too, you even have the opport...

Overall, enjoyed the service, facilities and free perks. Very conveniently located near the station. Considering the price, however, rooms were quite small (though has own outside bath) and meals average. Could not help but feel like tourist group catered services.

I stayed at this lovely onsen hotel on July 5 and had a wonderful experience. The location is excellent and the meals were delicious, both dinner and breakfast. What truly stood out was the incredibly thoughtful service. On the day we arrived, I was experiencing some stomach bloating and discomfort. One of the staff members kindly offered their own over-the-counter medication to help relieve the p...

This is more like a 4.5. We found the hotel to be a great value. The hotel offers great in room onsens, spacious rooms, a fun Kaiseki dinner, a great breakfast set, and loads of free snacks, teas, and coffee. We were on the top floor, so our view was great and we didn't have any issues with insects with our onsen. I can't really emphasize how nice an experience that was after all the hiking we d...

A fantastic place to relax - we stayed one night on our way from Kyoto to Tokyo. Amazing views of nature which was echoed by the natural (mostly wooden and stone) interior of the hotel and bathing area. It was clear that all the staff were well trained and motivated to do a good job. The food (we had the shabu shabu) was fantastic and plentiful. The private onsen we tried was amazing and we didn’t...