The358 UMI (couple trip)

If you don’t need any communication with the staff onsite, this hotel is perfect in the neighborhood. In comparison, sora has more luxurious feel and kids friendly. Property is new and thoughtfully designed. The second time I stayed I found hairs on the wall though, cleaning wasn’t properly done.

lovely hotel! great places for conferences and events, buffet style breakfast and good conbini/grocery/lunch within walking distance!

NEW hotel so I booked it with pleasure. See the comments. I regret that I booked a family stay for more than 4 nights. The white bed sheet in the bed were dirty. There is no laundry room so I don't know what to do with my dirty clothes. Also, the front staff seemed a bit rude, as if they hadn't seen a foreigner. The breakfast was good, but for a family with children who wake up late, it seemed lik...

Pros: 👍 5 stars facilities and environment 👍Onsen is great and spacious 👍Free facial masks to take away during check in, but I am not sure why the staff will take away later and cannot get again 👍 Room is clean and big Cons: 🤨Pillow is too flat with improper support 🤨 Staff services were a bit below average... When I requested for 2 more pillows, I heard the staff whispered to himself s...

The hotel is a bit outside of the downtown core but if you’re driving this shouldn’t be an issue. The room was spacious, clean and very quiet even with the air conditioning one. You can hardly hear it!!! Staff was very friendly and helpful. My husband lost his t-shirt in the public bath and thought chances of finding it was slim. On our check-out day, by chance, we asked if anyone returned a t-shi...