The Grand Residence Hotel Hakata (couple trip)

It’s like staying in an apartment! All amenities are available! Good location but a little hard to find !

I was a bit worried after reading some reviews, but once we arrived, checking in was a breeze – we just followed the instructions on the tablet. We stayed on the 14th floor, which gave us a beautiful view. The room itself was nice, a studio-style setup with a double bed and an extra mattress if you're staying with more than two people. It came with all the essentials, including appliances and uten...

Room and location is perfect imo. There is almost no service though, fortunately it didn't affect me check in and out everything is fine. The space you get is quite good value.

My father is such a regular guest of their establishment, all he asked was a quiet room and knowing him, the vindictive staffs decided to put him just below the neighbours on the 7th floor-room 703 who are so noisy! They were stomping, jumping and running around the room till the entire room was shaking. He tried to inform the staffs but they totally ignored him! He couldn’t sleep the whole night ...

The concept is nice, it’s basically just an apartment. However there are no staff in the building, the entire thing is automated. I checked in late and when I went to sit on the bed, the frame broke, meaning that I had to sleep uncomfortably on the foot of the bed. I was too tired and angry to contact staff from the main office, who according to other reviews, won’t help you anyways. My room was p...