Residence Hotel Hakata 20 (couple trip)

Preferable for 1 or 2 travellers per room rather than a group. Amenities were decent and location is good, but our experience was subpar. Booked a room for 4 - 1 double bed and 1 double tatami mat. They provided us with a room that was too narrow to even unfold the tatami mat, so 4 of us could not sleep in the same room. Understanding that we basically paid for what we chose, but the main dissat...

Aparthotel with nasty online remote check in. But does what you expect from them.

The location of the hotel was ideal. The room is clean, not big, but suited for a couple and bigger than the other alternatives for the price range. The self check-in process was a bit of an unnecessary hassle and the walls are thin (they do ask customers to be quiet in their rooms, but some of course aren’t).

The property has black mold and my wife had an asthma attack as soon as we entered the room. The room itself was disgusting, trashed, and had not been properly cleaned before we arrived. For example, as soon as we turned on the AC the moldy smell filled the room, there were appliances falling off the wall, hair on the bed when we got there, and the kitchen counter had filth from the previous occu...

We booked a three night stay on agoda. Because the advertising photo on the publication shows two double beds, our family of four, including two children in elementary school, booked this unmanned hotel. After checking in, I found out that there was only one double bed in the room, and the owner only added a double bedding and two pillows, forcing the double room to be used as a four-person room. ...