HOTEL VITE - By Naman Hotellerie (with baby)

I would like to express my strong dissatisfaction with my recent stay at your hotel, which was far below the expected and advertised standard. From the moment we arrived, we faced several unacceptable issues, starting with the presence of insects inside the room, which is completely inappropriate for any hotel that hosts guests. In addition, it was difficult to move around the hotel due to narrow...

Stayed here in september when it was very warm (35 degrees celsius +). The air conditioning in our room stopped working for all 3 nights of our stay. We had complained to the front desk each night regarding this at 1 am to the asian and italian front desk agents, where they had assured us of a full refund for the nights we had no sleep due to not having AC. However, when I got home and communicate...

Everything was great, and the staff were friendly—especially the Italian lady, who was very professional and kind. However, there was one staff member who treated us very poorly. He was a Filipino man who assisted us during check-out, and his attitude was extremely disrespectful. He seemed annoyed by our luggage and was openly rude. Unfortunately, this experience left a negative impression and mig...

My partner and I returned from breakfast to find someone has let themselves in to repair on the air conditioning. The hotel had not notified us that someone would be in our room so it was obviously very shocked to open the room to find someone was in our room. The reception had multiple opportunities to ask us if someone could come to fix the air conditioning as we walked past the desk several tim...

We had last minute emergency that required an extra night in Rome and the hotel we were staying didn’t have the space. They suggested this hotel. What an amazing little hotel! Great location, beautiful rooms that are recently renovated with chic and comfortable furniture. Our room was right on the court yard which made it extra special. It’s a little gem in the perfect spot.