Eurostars Roma Aeterna (with kids)

We had to stay in neighborhood so location was fine. Front desk staff not very warm or welcoming. Coming and going was a bit awkward from their coldness. Breakfast personnel and food were good. We won't ever stay again.

Not a terrible hotel in terms of service, but the hotel itself and the surrounding environment are not satisfactory at all. If you want a 4-star hotel for a short stay and you value an affordable price, then this hotel will, I believe, be a good option. But if you value the extras, then consider again before coming. Firstly, in terms of rooms, this is the first hotel in Italy we've stayed at that...

Service by the workers was great upon arrival. Super helpful staff. Made good recommendations on restaurants. Room was a great size that we upgraded to for Rome hotels.

Good collective transport, but the hotel lies in a ghetto area. I did not feel safe going out in the evenings when it’s dark. The cooling function of the air conditioning did not work and it was too loud outside to have the windows open. The receptionists are great, but I have to mention the man in the bar whose name starts with F. We wanted two spoons one of the days, receptionist said we could g...

Great Stay at Eurostars Aeterna Rome! Stayed at Eurostars Aeterna Rome and had a fantastic experience! The rooms are beautifully designed, modern, and comfortable, making it a great place to relax after exploring the city. The service was outstanding, with special mention to Alex at reception, who went above and beyond—handling our luggage before check-in, delivering it to our room, arranging sl...