Cà Bèla - Susa (with kids)

Not a hotel. No staff on site, no concierge. Bathroom flooded and no one to help at night. Staff apologized after I checked out but didn’t offer any solutions. WiFi basically useable. Floor were very dusty. It’s a shame because it’s at a good location and the room is quite cute. But without basic functions it does not deserve to charge as a three star hotel.

Before my booking was even facilitated, the hotel was hacked and the hacker requested payment details through a scam website. I received messages through Whatsapp and Booking.com to enter my payment details through a website disguised to look like Booking.com. For a hotel that requests passport and other personal details before check-in, they really can’t be trusted with personal data if it manag...

The experience at this property was disappointing due to several organizational issues and a lack of attention to detail. First, we weren’t provided the entry code on time, which forced us to knock on the door for access. When we explained the situation to the cleaning staff, we were met with an unkind response, as they insisted we should have used the code we hadn’t received. Inside, there was a ...

Great location, super friendly staff, easy self check in online. The room was very stylish and comfortable

Very lovely accommodation. Check-in/out worked out perfectly, the accommodation was clean, nicely furnished, and we were able to walk into the city center.