Solo Experience Hotel (couple trip)

We had a wonderful experience! The staff were all amazing the receptionist, who was very helpful, and Rachelle from food service, who went out of her way to take great care of us during our stay. Truly appreciated the kindness and excellent service. We’ll happily recommend this place to others!🥰

There is a bug issue in this hotel. I had a stay for 2 nights, and literally left after the 1st night as it was not well kept. The receptionist offered me to change my room, but after getting bit all night by flies I decided it would be best to leave. On a good note , The location is amazing and very central.

Excellent central location close to everything , warm and friendly service and comfortable room decorated tastefully with Florentine flair. The Breakfast ideas was adequate and the restaurant staff were very friendly and welcoming - especially the lady that I believe is the restaurant manager. The only glitch during our 3 nights stay was in Thr first night- the air conditioning didn’t work prope...

One of the best hotel stays I’ve had in Florence. From the moment I arrived, the service was warm and welcoming. The staff were genuinely helpful — whether it was the front desk team or the servers at breakfast, everyone made sure I felt at home. The overall vibe of the hotel is relaxed and positive, making it a perfect place to unwind after a long day of exploring. Clean, comfortable, and well-l...

Wow, what an incredible experience this place truly is! We enjoyed a beautifully spacious room and had the best shower experience I've ever had in my life, featuring six separate water jets from the sides and above. The location was perfect for exploring many attractions, and the service was exceptional. I want to give a heartfelt shout-out to Angela at the Front Desk, who embodies genuine hospit...