Hotel Palazzo Ognissanti (with kids)

This hotel exceeded our expectations. While it is slightly older place. It was nice and clean. Staff were happy to help us during check in and check out. Offers 24 hours check in. Market, super market, car hire, laundry place, bus, train and tram station is within 5 min walking distance. Breakfast was not super but it was not bad. Room was little bit small and old but was clean. The shower cabinet...

The room we received was not the same as the photos shown on the website. The room given to us was in the attic, without a coffee or tea maker, and there was no Wi-Fi available. When we asked about internet, we were told to go to the lobby because the rooms had no Wi-Fi. The reception staff were unhelpful – every time we asked a question, the answer was simply “I don’t know.” Overall, the experi...

Great location, only a few minutes walk to all major attractions. Rooms are large but standard European city style, they are not resort style. The room was a little noise but that is what you get for being city centre.

Traditional hotel so don't expect any frills but you don't need them. Rooms were comfortable and kept really clean. Breakfast was good - decent enough selection and breakfast room was pleasant. Staff deserve a special mention as all were extremely helpful and nothing was too much trouble for them. Bathrooms were clean and fairly modern although had a fixed shower - I'd rather have a shower hose bu...

First trip to Florence, via package vacation plan. Four blocks from train station. Read reviews and requested an upgraded room other than the windowless room on the ground floor we were originally supposed to have, the hotel kindly accommodated us. This was an enormous improvement which made our stay tolerable. Not aware of any AC, we opened our window briefly but spent the next two days killing ...