B&B Hotel Firenze Pitti Palace Al Ponte Vecchio (with kids)

Stayed here for 4 nights across Christmas. Although found mold in first room we checked in.. which is quite common near the windows, front desk Elana is very understanding and immediately change a room. The room is perfect, bed is definitely soft. Location is central enough to go almost everywhere by foot. Special shout out to Laura at the breakfast, not only she is short handed on a busy morn...

Great location. Very clean. Superb view from the breakfast room. There is a very comfortable lounge area which is a good place to relax. The central location means it is easy to pop back for a rest.

Our stay here was extremely present. Located a couple of steps from Ponte Vecchio (literally) it is the perfect location. The staff were incredibly accommodating to all of our needs and requests. The rooms were a decent size and very clean. The breakfast was amazing. Couldn’t have asked for more from the stay here. Thank you to all the wonderful staff for their assistance and making the stay ext...

This sadly was not what we were expecting. This hotel does not feel 4 stars. Our bathroom looked very outdated and smelled like pee our entire stay, the tub is stained and chipped when I brought this to the front desk lady, she said she’ll tell the cleaning crew, they never checked in on it again. Bring your own supplies because there is no hand soap or conditioner (you get this even at an airbnb)...

Wonderful short break at the hotel in a junior suite. Room was spacious and clean, daily room service was excellent. Decor was a little dated but bed was comfortable. Hotel location was perfect, within walking distance to all the attractions and many lovely restaurants. Good breakfast, and lovely service from the breakfast staff, providing real cappuccino and coffees, not the vending style ones! A...