éL Hotel Jakarta (couple trip)

I booked two family suite room. One of the room were "a bit of dusty", although i didn't smell a cigar in this room. The air con was so so, remembered its an old air con (2102) And one more were very great, especially the air con, but unfortunetly, in this room, still had a cigar smell, which is i ordered non smoking room one (2108) The pool was great, but if you have child, then you must really k...

This hotel seems good but it is only ok. A normal hotel, nothing special. Room was relatively small and minimalist. Lack of lighting make the room really dark all the time. As often, no shower door so bathroom gets flooded. Plugs were in poor conditions but working. Customer service is really good and workers are friendly. North Jakarta. Unless you are interested in shoppong malls, there was nothi...

The only good thing about this hotel is its location, connected to Lotte Mall and near MOI. But beyond that, I’m still wondering how they got a four-star rating. The basement is scary, dirty, and dark. Even the cutlery for breakfast is scarce, and the service at the breakfast banquet is extremely slow. I don’t think they are prepared to handle the peak season during school holidays. The room is da...

Very simple hotel In my opinion, it is not worthy for 4 stars hotels. Rooms are very small and I didn’t like the smell of the spray that used over all the hotel even inside the rooms. I feel it’s like insects spray. No safe guards near to swimming pool and they just wrote s notice about that to clear their responsibility. Even the life vast they are renting them for the kids. However, it has a g...

We had a bad experience staying at El Hotel compared to our previous stay in 2019. I’m travelling with my family which includes my wife, my 2 year old son and my brother. We were in Jakarta to attend my grandfather’s funeral. These are couple of points on why it was a bad experience. 1. After check in we asked for an iron and ironing board, the housekeeping said that they will bring the iron up...