What makes it 79% Baby-Friendly: Baby cots, safety gates and high chairs are provided on request, paid babysitting is available, elevator eases pram access; ask hotel in advance to confirm item availability.
Heraklion International Airport "Nikos Kazantzakis": 5.4 km (13 mins drive)
Taxi from airport takes about 13 mins for onward travel.
Morosini Fountain: 270m (4 min walk)
Historic Lions Fountain in Eleftheriou Venizelou Square.
Tip: Visit early morning to enjoy cooler temperatures and fewer crowds.
Venetian Loggia: 380m (5 min walk)
16th-century loggia once used for the city’s administration.
Tip: Look up to admire the ornate ceiling and carved columns.
Heraklion Archaeological Museum: 610m (8 min walk)
Home to Minoan artifacts spanning over 5,500 years.
Tip: Buy tickets online in advance to skip the line.
Free Wi-Fi:
High-speed wireless internet in all public areas.
24-hour Front Desk:
Always-available staff to assist with tours, tickets, or directions.
Luggage Storage:
Store bags before check-in and after check-out at no extra charge.
Tour and Ticket Booking:
Onsite assistance to book museum tickets and local excursions.
Safe at Front Desk:
Secure storage for valuables at the reception.
Elevator:
Step-free access to all guest floors.
Fax/Copying Service:
Printing, scanning, and fax services at the business corner.
Dry Cleaning:
Professional garment cleaning with additional charge.
Laundry Service:
Onsite laundry and ironing services available for a fee.

Stefan Derkits
In my room (304) half the sliding door to the shower was gone. The other half leaked at the seams so that there was after every shower a lake next to the shower. Staff said it happened 2 days before I arrived. There was also a weird smell in the shower and quite many black spots. Quite many other things in the (for 4 stars) small and very badly designed room were on the verge of breaking (a chair,...
Mikey Molayal
The website is inaccurate - breakfast is not included with all reservations, there is not an airport shuttle, and not all rooms have balconies. We had 3 rooms, each had a patio door but instead of a balcony each room had a grate or railing so the patio door could be opened but there was no balcony to step onto. One of our rooms did not have a door for the shower so water got all over. The day we a...
ÖZNUR DÜNDAR
My husband made a reservation at Metropolitan Urban Hotel in Heraklion but accidentally booked it for one day later than intended. He realized the mistake immediately and called the hotel to ask if it could be moved one day earlier. The hotel said there was no availability, which we accepted, but when he asked if the reservation could be canceled and refunded, they told him to contact Booking.com...
Serhan Akin
Subject: Concern Regarding My Reservation and Lack of Support Dear Metropolitan Urban Hotel Team, I am writing to express my disappointment regarding an issue I experienced with a reservation I made at your hotel in Heraklion. Unfortunately, while booking, I mistakenly selected the date one day later than I had originally intended. As soon as I realized the mistake, I immediately called your ho...
Jeff Summers
This hotel has amazing view of the church and courtyard right near by. It can be a little noisy until around 11pm if you are someone that likes to sleep with the door open, but with the door closed it was no concern. The staff are amazing and were able to facilitate a very early check in for us, which was very much appreciated! The staff also gave amazing recommendations for restaurants nearby!...
Address: Pl. Agias Ekaterinis, Iraklio 712 01, Greece
Map will load when you scroll here
Scroll down to view the interactive map
Take a 15-minute taxi ride (5.4 km) from Heraklion International Airport to the hotel.
Content Notice: This content combines editorial expertise with AI assistance to ensure comprehensive and up-to-date information. Our team regularly curates and reviews all content for accuracy and relevance. Help Us Improve
Looking for other Hotels besides Metropole Urban Hotel (Heraklion)?
Explore These Activities
Check-in & Check-out
Website
Official WebsitePhone Number
+30 281 033 2817How You Can Support Us
If our website helps you, please support us by booking your travel needs through this link: Book Flights, Hotels, Activities on Trip.com - New App User Promo up to 10% OFF. We may earn a small affiliate commission - at no extra cost to you!
It's a simple way to help us keep the site running and improving for everyone. Thanks for your support!