Aquila Atlantis Hotel (couple trip)

Good location. The reception looks nice and staff is friendly. We had agreed on a wakeup call since we had an early morning flight but they forgot that, we got up with our own alarms so that turned out fine fortunately. The reception area looks nice, the rooms are old and need some upgrade. I would not classic this as a 5 star hotel, 3 stars at top. The staff was very friendly and helpful! And t...

One of the authentic hotels in crete island. It was built in 1964 originally. It seems renovated recently. Good view on harbor side. Hotel staffs are friendly and professional. Only weak point is GYM 🏋️‍♀️ facilities. Relatively small and lack of machines. Smell from the gym is not good..

The hotel is in an ideal location. But I would never call this a 5 star hotel the toilet was dirty the swimming pool was small. For 5 stars i expected alot more. Furthermore on their website it said that they have parking. However once we got to the hotel they told us that they have one but only a very very small one, basically they refused our car and told us to park it somewhere else. Honest dec...

This is decidedly not a 5 star hotel although they think they are. You arrive and there is no one to even ask if they can take your bags let alone actually do it. There is no bellman at the door. Front desk couldn’t find the reservation and grilled us for the proof although our tour company made it months previous. A 5 minute check-in took a frustrating 20 minutes because when they finally found i...

Aquila Atlantis Hotel is a solid place to stay in Heraklion - the location is excellent, close to the city center and easy to explore nearby sights and walkable to great food spots. I don't think I would call it a 5-star because the carpets could be updated and the amenities were basic, but it was a comfortable stay and a fair price. Breakfast was good, decent variety, but the coffee machine wasn'...