Hôtel Mercure Paris la Défense (couple trip)

The hotel has a convenient location, surrounded by a few restaurants and a supermarket. Both the small gym and the rooftop restaurant next to it offer a nice view of the Eiffel Tower, which is a highlight. That said, my overall experience was disappointing due to three main issues. First, housekeeping staff entered the room without proper notice, sometimes even without knocking. This, combined wi...

Nice hotel, a bit away from the city centre but in the commercial district with Shops and Restaurants, and fast food available close by. Great staff all round, especially Mr. Alex and Mr. Azzedine at the reception were very cordial and cooperative. Only deducted one star due to the laundry situation, there is one laundry room for the entire hotel and some inconsiderate guests were holding the mach...

The rooms have broken facilities. Our mini fridge light kept flickering all the time. It got difficult to sleep at night. The Air conditioning wasn't working. The sink drain stopper so they removed the entire drain stopper assembly and now the sink has hole in it that doesn't catch any items that slip into it. The water dispenser frequently runs out of cups. The lifts are very slow and take 2-5 mi...

We had a very pleasant and welcoming 3-day, 2-night stay at this hotel. The property was clean, neat, and well-maintained throughout our visit. The staff were especially attentive and friendly, always ready to help and ensure our comfort. Housekeeping was done with great care and consistency. While the location is a bit of a walk from the nearest restaurants, the peaceful surroundings more than ma...

Terrible hotel room. Carpet is full of stain. Poor pressure water system. bed is very soft. I have requested NOT to come in during the day for cleaning yet we found they came in, and left our food rubbish on the floor. Room is small but understand this is Paris. The only positive about the hotel is its location, with lots of eateries around.