Hotel Campanile Prime - Nice Airport (couple trip)

We had a great experience with the hotel manager regarding booking issues done on Booking.com. A person like her gives me renewed confidence in the tourism industry on the French Riviera. Thank you again for your help!

Despite being marketed as an airport hotel, Campanile Prime is a long, poorly marked walk from the terminal with no clear signage to guide you. There’s no shuttle service to hotel and back to the airport, which is a major inconvenience—especially if you’re flying out early in the morning and have luggage to carry. The walk to Terminal 2 is particularly far and frustrating with luggage.1 km all tog...

We have stayed in this hotel twice in the last year. 3 nights in july 2024 and 3 nights in july 2025. The fire alarm went of in the middle of the night during both stays. Both false alarms but we had to evacuate. Review and fix the system! The buffet is overpriced and an example of what french cuisine is not. The rate was 175euro/night + 18 euro pp for the breakfast. This is ridiculous. Oh… close...

Check in experience was great, the man who helped us was really helpful and friendly even though we arrived after 12. The TV and air conditioning functioned perfectly, the bathroom was a bit flimsy but okay. The room tho, smelled weird. As if no one had cracked a window in a while. The problem was later, we heard our door open at 8 am and were immediately startled awake. I checked, door was clo...

Hotel Campanile Nice Aéroport staff read messages from clients only when they realize that the client is going to book the hotel. Unfortunately, after my flight was canceled (through no fault of my own), I immediately wrote to the hotel and explained the situation. But no one read the message, or they pretended not to read it — I never received a response. Of course, the hotel charged me for the n...