Campanile Lyon Centre - Berges du RHÔNE (with kids)

Excellent location near a metro and the berges of the river. Simple, clean rooms. Good breakfast.

I think the worst thing was the location. It's scary to go out at night, the area feels very unsafe... The rooms have a TV (not Smart) with 4 channels, of which only 1 worked. It's a retro hotel in general; it feels like going to a hotel in the 90s. The service was very poor, not very helpful... I made a change to my reservation weeks before, and it wasn't reflected. They didn't allow me to make c...

The room was bigger than I thought, which was a great plus. The design of bathroom though was a bit weird, and the water pressure is low. On the second day of my stay, someone knocked the door then quickly opened the door with a room card while I was still in bed. She just said a quick “sorry” and left. I went down to the reception and asked what happened, and the staff simply told me “it could b...

When checking in, the staff did not inform me that the room would not be cleaned daily until I asked. As a result, I found myself with a dirty room for a day. They are cutting corners on every expense—you can't even have coffee in your room. The location is impractical, and the staff are unhelpful and impolite! The pic below shows excrements on the wall!

The hotel was a decent enough place to stay for a short trip. The rooms were clean, but quite basic, lacking features like a safe and a fridge. While my room was fine, my colleague wasn't as impressed with his. The shower temperature was inconsistent though. The breakfast buffet offered a good variety of options. The hotel's location is a bit of a mixed bag. It's close to the river, the main town ...