Hôtel Lyon Métropole by Arteloge (couple trip)

Location is beautiful but not much nearby and no helpful transport links. Pillows were not the best, and for the level of hotel this is the toilet paper is very cheap! I did, however get a bath which was lovely. Bed was comfy also. Reception staff were especially helpful, and all other staff were friendly and said bonjour every time!

While the property carries a 4-star rating, the overall experience aligns more closely with a 3-star offering. The hotel’s facilities, particularly the rooms and breakfast area, feel dated and would benefit from a thoughtful refurbishment to bring them up to modern expectations. Service delivery was inconsistent. A more welcoming and customer-centric approach from the staff would significantly e...

Excellent hotel and spa. From the moment I arrived all the team I encountered was friendly, professional, and genuinely welcoming. I really appreciated how calm and proactive they were— nothing ever felt like an inconvenience. I wouldn’t hesitate to stay here again. Highly recommended!

good hotel, main pluses are the huge 50m outdoor pool and the gym/fitness facilities. Didn’t eat dinner at hotel so can’t comment on that. Breakfast was pretty average. Rooms were clean and nice but only ok. Corridors were run down and smelt bad. Staff were all friendly and helpful.

The welcome is always warm and professional. The rooms are very nice — not ultra-luxurious, but definitely comfortable and pleasant. What truly sets this hotel apart is the amazing spa with diverse facilities, and the huge outdoor pool, which is a real luxury in the center of Lyon, especially in summer when there are few alternatives in the city. One point to note: the requirement for men to wear...