Grand Hyatt Shanghai (with baby)

The location is very nice, short distance to the subway with conmection to everywhere. High security standard for the hotel and parking garage. The rooms are a bit noisy, can hear the neighbours talking in the evening.my room keys were not working 3 times. Breakfast is offering a big variety of food but the coffee bar is slow and inefficient. For a Grand Huatt there is room for improvement when co...

Disappointing and overpriced. The service was poor with limited English and lack of professionalism that you’d expect at a 5 star hotel. The decor is old and the air conditioning did not work throughout the whole building. It felt hot and suffocating. We couldn’t wait to exit for fresh air. Location was ok with it being next to the Shanghai Tower but you’ll need to walk a fair distance to get to a...

Stunning Architecture, but Overall Overpriced Experience What I Loved Most: The building itself is absolutely breathtaking - both from the outside and the interior atrium. We also enjoyed access to the Club Lounge, where the view of the Bund and the Pearl Tower during the evening drinks was definitely a highlight (self-serve cocktails were a fun surprise😅). The room was spacious and clean, and b...

⭐ 1/5 – Very Disappointing Stay at Grand Hyatt Shanghai From the moment we arrived, our experience at the Grand Hyatt Shanghai was far below expectations for a world-class hotel. Arrival & Check-in: The porters at the entrance did not speak English, which made communication very difficult. For an international hotel of this reputation, English-speaking staff should be available to assist guests ...

We stayed one night at the Grand Hyatt Shanghai and, unfortunately, the experience did not meet expectations — particularly at the front desk. During check-in, we were not informed about the required deposit, the staff just swiped my credit card amount with the deposit. When I requested a refund and offered to pay the deposit in cash, the staff denied my request saying that no cash transaction in ...