Conrad Shanghai (couple trip)

This hotel is magnificent! Its located right at Nanjing East Road. Food and shopping was way too convenient.. The staff was super friendly, upon check-in, we were greeted by Alicia who saw that we brought kids and gave us a free room upgrade and 3 big packs of snacks. Camille and Carat helped us with the check out, they were also very efficient with their tasks and were very helpful to us..

very friendly staff everywhere from lobby to elevators got welcoming gifts in checkin, checkout and inbetween from front desk the 2 bed room we got seems to be those not upgraded yet, the bathtub looks old. they are strict on executive lounge access and other diamond benefits, I wasn't eligible because I wasn't the main guest. I guess they did nothing wrong but should be slightly more flexible,...

This hotel stands out for its fantastic service and truly remarkable staff. While not as new as some other luxury properties, the location is perfect, and the people are what elevate it to outstanding. They have a brilliant ability to anticipate needs, paying close attention to every detail to ensure a happy, stress-free stay. My recent stay from November 9th to 11th illustrated this perfectly. On...

Just stayed here for 7 nights, everything was perfect - The room was great, it had a nice ambiance and layout, and it was kept nice and tidy throughout my stay. Location is superb, you really can’t beat it on Nanjing Rd, 2 minutes walk from People’s Square Metro Station, and lots of coffee and tea shops as will as convenience stores within a minute walk from the hotel. I also had breakfast there...

Nice spacious rooms, a bit of weird shower and toilet divisions but worked out well for people sharing a room. The recipients speaks good English, we got a free upgrade to a room in the 28th floor with a nice view. The location of the hotel was very convenient. We would love to share our gratitude to the sweetest person at the hotel Rosemary, she was so cheerful and greeted almost everyone with th...