What makes it 90% Couple-Friendly: Couples can book side-by-side massages at Spa by JW, share the rooftop hydrotherapy tub with skyline views, and walk to Gastown for evening dining; suites offer king beds and privacy.
Yaletown–Roundhouse Station: 720m (9 min walk)
Canada Line to Vancouver International Airport (about 25 mins).
Stadium–Chinatown Station: 760m (10 min walk)
Expo and Canada Line connections across the city.
BC Place: 180m (2 min walk)
Multi-purpose stadium hosting sports events and concerts.
Tip: Check the event calendar online before booking your stay.
Robson Street: 230m (3 min walk)
Vancouver’s prime shopping and dining corridor.
Tip: Visit midday to avoid peak crowds and enjoy sidewalk patios.
Rogers Arena: 430m (5 min walk)
Home of the NHL Canucks and major concert venue.
Tip: Buy tickets in advance for sold-out games or shows.
Gym:
Open 24/7 with cardio machines and free weights.
Luggage Storage:
Store bags securely at no extra cost.
Picnic Area:
Outdoor tables adjacent to the garden for casual meals or relaxation.
Spa:
Book massages, body treatments, and facials for an additional fee.
Bicycle Rental:
Explore the city on rented bikes; charges apply.
Valet Parking:
On-site parking with valet service for a daily fee.
The main entrance is step-free; elevators serve every floor and wheelchairs are available.

E W
The hotel common area is its best part. It's lively, expansive, and has a festive feel, despite not being highly central. However, the personnel situation isn't great. There was only one person ahead of me when I checked in. I was running late, and it took two people at the desk 15 minutes to process two people. They were friendly enough, but just frankly not very competent. It took another 15 min...
Gord N
Front desk taught what words to use, but reading claims of exceptional staff leaves me feeling like they are bogus. I questioned charges based on our conference rate “we have nothing on file”.. smarmy smile and have a nice stay face. Turns out I was correct, not sure who messed up but a proper 5 star hotel would have taken my question and figured it out. Bellman good. Didn’t meet any other service...
Tasha Jan
Arrived from Alberta to BC from a 12 commute for a funeral to JW property. Booked this place because of availability only for one night . Used my Marriott points thinking this would be a nice treat in such a stressful situation. BIG MISTAKE! Due to a minor glitch and hotel policy on incidentals the check in process was a nightmare. Not only was no one accommodating their lack of professionalism, e...
Joey Lam
We stayed here for a night during the week back in April 1, 2025, when the building we live in had a scheduled power outrage. The room was very spacious and clean, great value of money spent. We just wished we did not have to go to office the next day, so that we could enjoy the room more. Staff was nice and friendly, especially the server who was a mother of twin at the executive lounge. Amazi...
D Vegas
This hotel is so clean and modern! Everyone who works here has been extremely accommodating and friendly! It feels like a home away from home. I have a comfy bed, well-stocked bathroom with soaps, lotion, and even mouthwash and qtips. Beautiful water view from my room. Walkable and safe downtown area. Close proximity to the airport. Comfortable meeting rooms with charging built into the desk. Heal...
Address: 39 Smithe St, Vancouver, BC V6B 0R3, Canada
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From Vancouver International Airport, take the Canada Line to Yaletown–Roundhouse Station (about 25 mins), then walk 720m (9 min walk) to the hotel.
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