The Westin Harbour Castle, Toronto (couple trip)

I don't normally care, but thought it was tough that two days in a row they failed to clean the room showing up super late after the family got back home from a long day out. Just not restful to return to a messy room. The breakfast buffet was good but lines are big as there is not a business lounge so it is only option in the hotel except coffee shop. Service in the restaurants is lovely and k...

An absolute nightmare. My partner and I booked 5 nights here in Toronto for his Birthday trip. We called twice to ask questions and confirm. They said we were good to go. We show up and the lady at the front desk asks for a form. We don’t know what she’s talking about. She talks in circles about promo codes and needing to know an employee? Saying what we booked was wrong? We booked direct on thei...

First time staying overnight here and loved it (had previously been for a business dinner event, that was amazing). Comfortable beds & pillows, great service, amenities, location & views. Cleaning staff were extra helpful and friendly, immediately stopped what they were doing to help me a couple times. The pool area and rooftop patio are amazing. We played pickleball up there after touring the awe...

It appears rooms are currently under renovation as half of our hallway was shut off. However we never heard anything. Rooms were clean. We had a balcony overlooking the water which was nice. There is a dedicated bike path by hotel which was awesome. Walking distance to everything. Right next to the boats that take you to The Islands. Staff were great!

My family's stay here was the best 4-star hotel stay experience we've had, by far. Well kept, very clean rooms. Nice pool area and family game room with some classic arcade games. Great location with amazing views, and all within walking distance to many attractions and the harbor. Food here is good too. We especially enjoyed starting our days with the breakfast buffet. We'll definitely be sta...