Pan Pacific Toronto (couple trip)

I had expected much more of a Pan Pacific Hotel. This property has seen better days! Superficially it looks clean but if for example, you look at the windows in the restaurant and at the sliding patio door in our room, it’s immediately obvious that they hadn’t been cleaned in a very long time! In a word, they were filthy! The property is quite dated even though it has been cosmetically updated. Th...

Great hotel at a fair price! My check-in experience was phenomenal, largely due to the service of Mr. Anas who had helped us navigate through some booking delays. Hotel and amenities itself are great! Beautiful views. Rooms are spacious and cozy. Overall, we felt very taken care of and will definitely consider booking again!

We were really excited to find a great deal, we stay at the pan pacific in Vancouver frequently and it is always a beautiful stay, however this is not the same experience at all. Its is very out of the way, and it is so run down. We booked a premier room. Nothing premier or updated about it. The bathtub is definitely original it is so tiny and old. There is some crappy updated tiling around it but...

At first glance, the hotel looked very nice and clean from the outside, and walking in felt quite fancy. However, things quickly went downhill after check-in. The elevators weren’t working, so we had to take the stairs — which were unfinished and extremely sketchy. Our room was clean, but it lacked basic amenities like a microwave, which was disappointing. Later that night, around 10 PM, we tried...

Located close to where we needed to be, the hotel hit the spot on affordability, but of course with affordability there were some caveats: 1) Lobby is beautiful, but windows looked like they needed to be cleaned. The floor to ceiling looking at the park was impressive. 2) Check in process took a long time, large line on a Friday 3) Only one elevator was working, it was noted renovations were...