Doubletree by Hilton Toronto Airport (couple trip)

We enjoyed the hot tub, but wished it was open late enough for us. The restaurant had a great breakfast made to order. Starbucks in the hotel. Really enjoyed the dessert.free warm cookies at the front desk. Took the airport shuttle to the airport to catch the train to the city everyday. Really easy to get around without a car.

Everything about the hotel was fine until the morning of checkout when we were completely tricked into paying $46 for a “breakfast buffet.” The front desk clerk failed to mention that not all rooms include breakfast . I even told him we were just interested in coffee, and instead of clarifying, he told me I had “10 minutes left.” You would think he’d mention or double check if my ticket actually i...

Ended up here, very impromptu, as things happened that required a stay here in Toronto. Front desk Supervisor Matthew was AWESOME!!! He was extremely nice and very knowledgeable on things to do and recommendations. He took really good care of us. The shift after him, not so nice… kind of prickish to be honest; but Matt was awesome. Great lobby, comfortable beds, nice rooms as well as an attached r...

from this Hilton hotel, My car Stolen from Hotel Parking – Extremely Unsafe and Unhelpful Staff. I stayed at this hotel on July 25th 2025 and had my car stolen directly from their parking lot. What followed was beyond frustrating and deeply concerning. When I reported the theft to hotel staff, they were completely unhelpful and dismissive. I asked multiple times to review security footage, only ...

Front staff nice. But I booked to get a better place than my current hotel for a better night sleep and for use of a hot tub. Called in advance and hot tub was not down so I booked. Went to use after watching soccer and yes WATER DRAINED! At least they are going to refill it. Just frustrating though. I had to watch the Team Canada big soccer game in SPANISH as very limited and few sports channels ...