The Metcalfe by Gray Collection (couple trip)

Pros: The lobby is absolutely gorgeous with a big skylight and a library. The staff were great, from the housekeepers to the front desk and the restaurant team. We had dinner the first night and the food was very good, drinks from the bar tender was great as well, thank you Brook! The room was cozy and clean, and I loved the bed and pillows. Cons: I wouldn’t consider this hotel luxury. The rooms ...

Lovely spot to stay. Right in the middle of everything you might need. Plenty of spots to eat, really close to parliament hill, museums, all sorts of historic sights. The room itself was really nice. They have Le Labo bath products which is crazy. My hair has never smelt better.

Stayed here for my birthday with my husband. The room was spacious and beautifully designed and so was the bathroom. The AC worked well and kept the room cool, everything was clean and well-kept. Comfy bed, pillows, cozy blanket and plush robes. Valet service was great, the staff was very nice, we also had room service breakfast (it was ok, but I probably wouldn’t get it again), the check in/out ...

Overall, I loved this hotel. It is centrally located downtown with an awesome luxury feel. We did a suite and it was very comfortable. Staff was very friendly. My only complaint was that the room height was a bit low and dark but it is an older building and they made up for this with solid lighting and luxury amenities.

We had the pleasure of working with Rae and Charles during a wedding reception at The Metcalfe Hotel, and they were both absolutely fantastic! Rae, the food service lead, made sure everything was constantly replenished—our guests never had to wait or look for anything. The service was smooth, timely, and super professional. Charles, the bartender, kept the drinks flowing with ease and charm. Desp...